Privacy Policy

 

Privacy Policy

 

Last Updated: 01.01.2024

 

Itnahub respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you access and use our platform, including our marketplace, SaaS solutions, and other services.

 

1. Information We Collect

 

We collect various types of information to provide and improve our services:

• Personal Information: This includes name, email address, phone number, payment information, and any other personal details you provide when creating an account, making transactions, or using our services.

• Non-Personal Information: We collect data about your device, browser, IP address, location, and browsing behavior on Itnahub.

• Usage Information: We collect data on how you interact with our platform, including pages visited, time spent, and features used.

• Transaction Information: For marketplace and SaaS transactions, we may collect details like purchase history, payment information, and product or service preferences.

 

2. How We Use Your Information

 

Itnahub uses your information to provide, maintain, and enhance our services, including:

• Account Management: To create and manage your account, provide customer support, and handle any requests or complaints.

• Personalization: To tailor your experience on Itnahub, including product recommendations, targeted ads, and customized content.

• Transactions: To process payments, facilitate transactions, and deliver purchased goods and services.

• Communication: To send important updates, promotional offers, newsletters, and respond to your inquiries.

• Security: To protect against unauthorized access, fraud, and abuse, and to enforce our Terms and Conditions.

• Analytics and Improvements: To analyze usage patterns and improve our platform, services, and user experience.

 

3. Data Sharing and Disclosure

 

Itnahub does not sell or rent your personal information. We may share information with:

• Service Providers: Third-party vendors who help us operate the platform, process payments, deliver orders, and perform analytics.

• Business Partners: If you use services offered by our partners, we may share information with them to enhance your experience.

• Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, and safety of Itnahub, our users, and the public.

 

4. Cookies and Tracking Technologies

 

Itnahub uses cookies, web beacons, and similar technologies to collect information and enhance your experience. Cookies help us understand how users navigate our site, remember preferences, and deliver targeted advertising. You can control cookie settings in your browser, but disabling cookies may limit some platform functionalities.

 

5. Third-Party Links

 

Our platform may contain links to third-party websites, plugins, and applications. This Privacy Policy applies only to Itnahub, and we are not responsible for the privacy practices of third-party sites. We recommend reviewing their privacy policies before providing any personal information.

 

6. Data Security

 

We take data security seriously and use industry-standard measures to protect your personal information. These include encryption, firewalls, and secure server environments. However, no security system is impenetrable, and we cannot guarantee absolute security.

 

7. Data Retention

 

Itnahub retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

 

8. Your Rights and Choices

 

Depending on your location, you may have the right to:

• Access and Update: Review and update the personal information you provided.

• Delete: Request the deletion of your personal data, subject to certain legal and contractual restrictions.

• Restrict or Object: Limit the processing of your information in certain circumstances.

• Data Portability: Receive a copy of your personal data in a structured, commonly used, and machine-readable format.

• Opt-Out: Opt out of receiving marketing emails by following the unsubscribe link in our emails.

 

To exercise any of these rights, please contact us at privacy@itnahub.com.

 

9. Children’s Privacy

 

Itnahub does not knowingly collect personal information from children under the age of 13. If we become aware of such data being collected without parental consent, we will delete it promptly. Parents who believe we may have collected information from their child can contact us at privacy@itnahub.com.

 

10. International Users

 

Itnahub is operated from [Country], and the data we collect is processed according to local laws. If you access our services from outside [Country], you agree to the transfer and processing of your information in compliance with this Privacy Policy and applicable laws.

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify users of significant updates, and continued use of the platform constitutes acceptance of the updated policy.

 

12. Contact Us

 

For any questions, concerns, or requests regarding your privacy, please contact us at:

 

Itnahub Privacy Team

Email: privacy@itnahub.com

Address: 

  • Email: support@itnahub.com
  • Registered Office: 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND
  • Bangladesh Office: House 24, Lake Drive Road, Nikunja 1, Khilkhet, Dhaka 1229